Wipe beaded pieces gently with a soft, dry or slightly damp cloth after each wear to remove oils and dust. For stubborn spots, use a lightly dampened cloth and pat dry immediately. Avoid rubbing aggressively, which can weaken thread or loosen bead settings.

No — soaking is not recommended. Prolonged exposure to water can weaken and degrade the thread or cord used to string beads, cause knots to loosen, and may affect certain bead finishes. Stick to spot-cleaning with a barely damp cloth instead.

Bone pieces are natural and porous. Wipe with a soft, dry cloth after wearing. Keep away from water, perfume, lotions, and direct sunlight for extended periods, as these can dry out, discolor, or crack the material. A very light application of mineral oil on a soft cloth every few months can help keep bone from becoming brittle — wipe away any excess.

We recommend removing all jewelry before bathing, swimming, or washing hands. Water, chlorine, salt, and soaps are harsh on threads, natural materials, and metal components. Taking pieces off before water exposure will help them last longer.

Store pieces individually in a soft pouch or small box to prevent tangling and scratching. Keep jewelry away from direct sunlight, heat, and humidity. A cool, dry drawer or jewelry box is ideal. Avoid storing beaded and metal pieces together loosely, as metal can scratch softer materials.

Product pages include sizing information and measurements where applicable. For bracelets and necklaces, length is listed in the product description. If you are unsure, feel free to contact us before ordering — we are happy to help you find the right fit.

Processing typically takes 2–5 business days. Delivery times vary by destination and shipping method selected at checkout. You will receive a tracking number by email once your order ships. For international orders, please allow additional time for customs clearance.

We want you to love your purchase. If you have an issue with your order, please reach out to us within 7 days of delivery. Because many pieces are handcrafted and made in limited quantities, returns are handled on a case-by-case basis. Items must be unworn and in original condition. We do not accept returns on final-sale items.

The best way to reach us is by email. You can find our contact details on our Contact page. We aim to respond to all inquiries within 1–2 business days.